Ship

Shipping Processing and Delivery Times

Processing time: Orders are shipped within 3–4 business days.

Delivery time: Delivery usually takes place within 5–10 business days after dispatch, depending on the destination country.

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Shipping Costs
Subscriptions: Shipping within the country of production is included in the subscription price.

Single orders:

• Austria: from €3.50

• EU: from €3.50

• International: from €12.50

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Shipping Restrictions
Please note that not all subscriptions are available in all countries.

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Damaged or Lost Items
If an item arrives damaged or has been lost, please contact our Subscription & Reader Service:

Email: abo@falstaff.com
Contact form: available in the webshop

Please have your order confirmation ready and, if available, include photos of the damaged product.

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Customs and Import Taxes
For deliveries to countries outside the EU, customs duties or import taxes may apply. These are charged according to the applicable regulations of the destination country. Within the EU, the One-Stop-Shop (OSS) system applies to ensure the correct handling of value-added tax (VAT).