Use this text to answer questions in as much detail as possible for your customers.

You need the activation code to activate a subscription on your account.

To read the ePaper in the subscription, you can install the Falstaff ePaper app in the App Store or Google Play Store. Or you can navigate to epaper.falstaff.com on your desktop.

You need a customer account in the browser. This must be created if you have never had a digital subscription with us before. The data you use to log in at falstaff.com, for example, will not work.

If you have any questions, please contact abo@falstaff.at

The digital subscription is valid for exactly 10 years from the date of purchase.

iOS:

https://apps.apple.com/at/app/falstaff-digital/id1553041156

Android: https: //play.google.com/store/apps/details?id=com.pressmatrix.falstaff&pcampaignid=web_share

In this case, please contact us by e-mail at abo@falstaff.at

In this case, please try to reset your password. If this does not work either, please contact abo@falstaff.at and, if possible, send the e-mail containing the activation code.

No, that is not possible.

With a digital subscription you can only access the magazines in your app or browser, a download is not possible for licensing reasons.

If you need a PDF, please contact abo@falstaff.com - in exceptional cases we can provide the magazine as a PDF.

If you can only read the first 20 pages, this is because you are not activated for the respective edition.

For example, if you have a subscription to Falstaff Magazine Austria in Austria, you will not be able to access Falstaff Magazine Germany.